AI chat + voice assistant service
Your AI front desk for every customer.
Give your website, WhatsApp, and phone line a trained AI receptionist that answers questions, qualifies leads, books appointments, and hands over to your team when the conversation needs a human.
One trained assistant across every front door.
Most businesses leak revenue because calls, website chats, and WhatsApp messages sit in different places. We build one AI layer that knows your services, prices, booking rules, FAQs, and escalation paths.
Website chat
Answers product, service, pricing, and availability questions while capturing qualified leads directly from your website.
Handles the channel South African customers already use, with templates, lead capture, and clean human handoff.
Phone voice
Greets callers, answers common questions, takes structured messages, and can route urgent calls to the right person.
CRM and inbox
Pushes leads, bookings, notes, and call summaries into the tools your team already checks each day.
The system behind the voice.
The impressive part is not just the voice. It is the routing logic, knowledge base, booking rules, and escalation layer behind it.
A customer asks a question or requests help in their preferred channel.
The assistant detects urgency, topic, language, and what business data it needs.
It checks rules, asks follow-up questions, and captures structured details.
Routine work is logged automatically. Complex cases go to your team.
You see missed questions, lead quality, handoffs, and training opportunities.
Useful for almost every business.
If customers ask repeat questions before they buy, book, visit, or pay, an AI front desk can remove friction and give your staff time back.
Bookings and appointments
Qualify the request, collect preferred times, and send the right booking link or team alert.
Lead qualification
Ask budget, location, service need, timeline, and contact details before a salesperson gets involved.
After-hours calls
Capture missed opportunities when your competitors are closed or your team is busy.
FAQ and pricing triage
Answer common questions without burying prospects in long web pages or PDF brochures.
Quote requests
Collect job details, photos, address, and urgency so your team can quote faster.
Support escalation
Separate urgent issues from routine enquiries and hand over with a useful conversation summary.
We choose the right provider stack.
ElevenLabs is excellent for natural speech, but the best production setup depends on your phone system, channels, compliance needs, and budget.
Premium voice layer
High-quality text-to-speech, speech-to-speech, and conversational voices for demos, receptionists, and branded phone experiences.
Phone agent infrastructure
Low-latency call handling, phone numbers, telephony routing, transcripts, and production voice-agent orchestration.
Chat and helpdesk layer
Website agents, knowledge bases, support workflows, handoff rules, and helpdesk reporting for teams at different sizes.
Launch path.
We start small enough to ship quickly, then improve the assistant with real customer conversations.
Map the front desk
We identify the questions, calls, booking flows, and escalation rules that matter most.
Train the knowledge base
We turn your website, service docs, offers, and policies into a controlled answer source.
Launch one channel
Start with web chat, WhatsApp, or voice depending on where you lose the most enquiries.
Monitor and improve
We review transcripts, add missing answers, and tune handoffs so the system gets sharper.
Why an AI front desk beats the alternatives.
Compare a trained AI assistant against the usual options: hiring reception staff, using a traditional IVR, or leaving enquiries to voicemail.
| Capability | AI Front Desk | Receptionist | IVR / Voicemail |
|---|---|---|---|
| Available 24/7/365 | ✓ Always on | ✗ Office hours only | ✓ Records messages |
| Answers product & pricing questions | ✓ Instant, accurate | ✓ When trained | ✗ No capability |
| Qualifies leads before handoff | ✓ Budget, timeline, need | ✗ Often skipped | ✗ No capability |
| Works on WhatsApp + web + phone | ✓ All channels | ✗ Phone only | ✗ Phone only |
| Cost per month | From R2,500 | R12,000–R18,000 | R200–R800 |
| Improves over time | ✓ Learns from transcripts | ✗ Staff turnover resets | ✗ Static recordings |
Give every enquiry a good first answer.
Start with a focused AI front desk build for one channel, then expand into voice, WhatsApp, bookings, CRM updates, and reporting as the business case proves itself.
Request AI front desk pricing